HCS PNC Service Engineer - Lenovo (Bali, Indonesia)

Join Lenovo, a global leader in technology innovation, as an HCS PNC Service Engineer in the breathtaking island of Bali, Indonesia. This is a unique opportunity to combine your technical expertise with the vibrant culture and lifestyle of one of the world’s most beautiful destinations. As a Service Engineer, you’ll be at the heart of our customer support, ensuring our clients in Bali receive the highest level of service and technical assistance.

In this role, you’ll work closely with our team of experts to diagnose, troubleshoot, and resolve technical issues for our clients. You’ll have the chance to work with the latest Lenovo hardware and software, including ThinkPad, ThinkStation, and ThinkServer. Your daily tasks will include on-site visits, remote support, and working with our customers to ensure their systems are running smoothly.

At Lenovo, we value innovation, collaboration, and a commitment to excellence. We offer a competitive salary, comprehensive benefits, and a supportive work environment. If you’re a passionate Service Engineer looking to make a difference in the world of technology, we invite you to apply and be part of our journey in Bali.

📋 Tanggung Jawab Pekerjaan

• Provide on-site and remote technical support to Lenovo clients in Bali.
• Diagnose, troubleshoot, and resolve hardware and software issues for ThinkPad, ThinkStation, and ThinkServer systems.
• Work with our team to ensure our clients receive the highest level of service and technical assistance.
• Install, configure, and maintain Lenovo hardware and software.
• Document all technical issues, resolutions, and customer interactions.
• Stay up-to-date with the latest Lenovo products, technologies, and best practices.
• Collaborate with our team to improve our service delivery and customer satisfaction.
• Participate in training and certification programs to enhance your technical skills.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience as a Service Engineer or in a related technical support role.
• Certifications in Lenovo hardware and software, such as Lenovo ThinkPad, ThinkStation, or ThinkServer.
• Strong technical skills in hardware and software troubleshooting and repair.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with Lenovo’s service tools and software, such as Lenovo System Update (LSU) and Lenovo Support Assistant.
• Fluency in English and Bahasa Indonesia.

🛠️ Keahlian

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