Service Team Leader at Njayo Cafe - Hospitality Leadership Opportunity

Njayo Cafe · 📍 Kabupaten Bogor, Jawa Barat · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 3000000 - 4000000
Njayo Cafe is seeking a dynamic and experienced Service Team Leader to join our team. As a Service Team Leader, you will be responsible for managing and leading our service staff to ensure exceptional customer service and a positive dining experience. This is a great opportunity for a hospitality professional to showcase their leadership skills and contribute to the growth of our cafe.

📋 Tanggung Jawab Pekerjaan

Manage and lead a team of service staff to ensure high standards of customer service.,Train and develop team members to enhance their skills and performance.,Oversee daily operations to ensure smooth and efficient service.,Maintain a clean and well-organized dining area.,Handle customer complaints and resolve issues professionally.,Ensure compliance with health and safety regulations.,Monitor and report on team performance and customer feedback.,Participate in inventory management and cost control.

🎓 Kualifikasi & Syarat

Minimum 3 years of experience in a leadership role within the hospitality industry.,Proven track record of managing and developing service teams.,Strong communication and interpersonal skills.,Ability to work well under pressure and meet tight deadlines.,Knowledge of food and beverage service standards.,Understanding of health and safety regulations in the food service industry.,Familiarity with basic inventory management and cost control.,Ability to work collaboratively with other departments.

🛠️ Keahlian

Leadership and team managementCustomer service excellenceTraining and developmentProblem-solvingTime managementCommunication skillsAttention to detailBasic inventory management
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