Patient Intake Coordinator (Bali - Remote/Hybrid Options Available)

Join our dynamic healthcare team as a Patient Intake Coordinator in beautiful Bali! We're seeking a detail-oriented professional to streamline patient onboarding processes, ensuring seamless experiences from first contact to treatment. This role is perfect for someone with strong administrative skills and a passion for healthcare. At Private Healthcare Provider, we are committed to delivering exceptional care and are looking for a dedicated individual to join our growing team. In this role, you'll be the first point of contact for new patients, managing their information with precision using our in-house system, MedRec. You'll coordinate with our team of doctors and specialists to schedule appointments, answer queries, and ensure a smooth transition into our care. This is a fantastic opportunity to grow within a supportive and innovative environment in Bali.

As a Patient Intake Coordinator, you'll handle everything from initial inquiries to finalizing patient records. You'll use our proprietary software, MedRec, to manage patient data efficiently. This role is ideal for someone who thrives in a fast-paced environment and enjoys building strong relationships with patients and healthcare providers. We offer competitive compensation and a comprehensive benefits package, including health insurance and professional development opportunities. Join us and be part of a team that values your contributions and supports your growth.

📋 Tanggung Jawab Pekerjaan

• Manage patient information from initial contact to final records using MedRec software.
• Coordinate with doctors and specialists to schedule appointments and ensure timely follow-ups.
• Answer patient inquiries and provide clear information about our services and procedures.
• Verify patient details and insurance information to ensure accuracy and compliance.
• Assist in the onboarding process, including scheduling initial consultations and follow-up appointments.
• Maintain patient records and ensure all documentation is complete and up-to-date.
• Collaborate with the administrative team to streamline patient intake processes.
• Provide excellent customer service to patients, ensuring a positive and seamless experience.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a similar administrative or healthcare support role.
• Proven experience with MedRec or similar patient management software.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Familiarity with healthcare terminology and processes.
• Ability to work in a fast-paced environment with a high volume of inquiries.
• Detail-oriented with a commitment to accuracy and efficiency.
• Bachelor's degree in Healthcare Administration, Business Administration, or a related field.

🛠️ Keahlian

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